About the job
Position Summary
Title: Analyst – Learning Support
Role: Learning Content & Vendor Mgmt
Hiring Location: Hyderabad
Business Unit: Global Talent Operations
Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture.
Want to make an impact that matters? Consider Deloitte Global.
Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.
Key Responsibilities:
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
This is a role with Deloitte Global (DTTL) ideal for individuals who would like to gain global experience and return to a role wholly serving their Deloitte firm at the end of the term. Due to the global nature of this role, relocation is not required, nor supported. Candidates would be expected to work from their current location.
As an Analyst, you will interact with the internal clients (or learners) directly to either understand their learning requirement, content deployment requests or any learning related issue that they may face. You may also assist them by providing necessary advisory support to help them understand the best practices around catalog management and content deployment processes:
- Responsible for carrying out catalog management activities, which include adding, changing, deleting, and retiring learning elements from the online global learning catalog, specifically for catalog items in the Global domain, under the direction of the course owner and/or content owner
- Deploy e-learning content, troubleshoot preliminary content related issues, test content packages following test scripts and provide testing results
- Respond to inquiries from the Global Deloitte Learning Mailbox and from member firms on learning catalog management items or content deployment requests
- Liaise with the Global technology support team to manage content related issues
- Actively participate in different process improvement and re-engineering project initiatives to maintain high quality standards in all the deliverables. Identify process improvements opportunities and make recommendations.
- Work closely with other team members and cross functional team members both in India and the US
Required skills:
- Must have strong analytical skills with the ability to collect, organize, analyze, significant amounts of information with attention to detail and accuracy.
- Must have good communication skills (written, verbal, interpretive).
- Must have excellent time management skills.
- Must demonstrate ability to manage or coordinate multiple projects simultaneously
- Must be able to collaborate with internal teams, global clients, and cross border stakeholders.
Preferred:
- Nice to have knowledge on content authoring tools
- Nice to have prior working knowledge of any learning management system (LMS), preferably Saba Cloud
- Experience working on SalesForce.
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, worldclass learning Centre in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting.
Please see www.deloitte.com/about to learn more about our global network of member firms.
Copyright © 2022 Deloitte Development LLC. All rights reserved.
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Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you .
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people .
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people .
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you .
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people .
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people .
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